Maintaining a reliable information system is mostly a complex practice as well as monotonous task for administrators. For this reason a manager must realize that the business' information management needs can change gradually and certain steps or procedures may have to be taken or repeated later on. Managers should know about several ways by which information technology can affect other organizations and how the system can work. They should also be familiar with the point that these consequences can be both good or bad. Almost everything will depend on the manager's skill set.

It therefore becomes necessary for managers to determine the information need of the organization and established goals for what is to be achieved with the proposed information system. It is imperative for the manager to ensure that his proposed information system has the full support of the management and adequate or required finances are appropriated for the project. If not the project might fail.

The moment the organization makes decisions to develop and install information system, a task force within or outside the organization is necessary to supervise and monitor the project.

The organization has to assemble its database for the project and once this is done, it is important for the organization to determine its hardware needs and acquire the appropriate equipment.The global technological revolution has made it easy for organizations or individual employee to own personal computer system instead of the outdated mainframe computers.

Managers have to develop proper documentation of how the system works and organize effective training for the employees on how to use the system. Both manual and computerized documentation help diagram and instruction sheets. Subsequently, this will avail the employee an opportunity learn how to use the system for different purposes. Beyond pure documentation, however, training may also include sessions which will enable employees to practice using the system under the guidance of experts.

There are many service desk providers that will also provide remote monitoring and management options. This is a great option for any business that wants their network to be secure and run at optimum speeds and levels at all times. Many are afraid of how much this type of aid will cost, but when you look at it and really think about how much you have to pay for someone to come in and fix things once they have gone wrong, you will find that these services are worth every penny that you pay for them and perhaps even more!


To summarize, the immediate advantages of using system management are very much real and the possibilities even bigger. End of the day, each company has to make an informed decision about this based on its own size and growth curve. A cost benefit analysis to figure out the ROI of system management software would be a good place to begin.